{"id":135114,"date":"2023-12-11T15:19:07","date_gmt":"2023-12-11T15:19:07","guid":{"rendered":"https:\/\/myfintale.com\/?p=135114"},"modified":"2023-12-11T15:19:07","modified_gmt":"2023-12-11T15:19:07","slug":"caught-in-tickets-row-couple-struggle-for-flight-repayment-the-crusader","status":"publish","type":"post","link":"https:\/\/myfintale.com\/business\/caught-in-tickets-row-couple-struggle-for-flight-repayment-the-crusader\/","title":{"rendered":"Caught in tickets row: Couple struggle for flight repayment \u2013 The Crusader"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/cdn.images.express.co.uk\/img\/dynamic\/17\/590x\/secondary\/5109738.jpg?r=1702306476318\"><\/p>\n<p>Instead of the monies owed to Terry Gibbs landing promptly in his account the process never took off as he expected.<\/p>\n<p>\u00a0<\/p>\n<p>\u201cI go around in circles, do what I\u2019m asked but am losing the will,\u201d he told Crusader.<\/p>\n<p>\u00a0<\/p>\n<p><b><i>++ If you&#8217;ve been affected by this issue or feel you&#8217;ve been a victim of injustice, please contact consumer champion Maisha Frost on <\/i><\/b><b><i>maisha.frost@express.co.uk<\/i><\/b><b><i>\u00a0<wbr><\/wbr>++;<\/i><\/b><\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>His journey between online travel agent (OTA) Lastminute.com and low cost carrier Ryanair has been a pretty bumpy one although, with support from Crusader, he has now been repaid.<\/p>\n<p>\u00a0<\/p>\n<p>In April Terry bought two return tickets to Lanzarote for November through Lastminute, paying \u00a3418. When notified that Ryanair was changing the outward date, he opted for a refund rather than continue or receive vouchers.<\/p>\n<p>\u00a0<\/p>\n<p>After that he went from one party to the other, verifying his personal details in July and, judging by the texts and emails, receiving a lot of conflicting information, including a warning a refund could take months.<\/p>\n<p>\u00a0<\/p>\n<p> <strong> READ MORE <\/strong> <strong>Hunting for the cheapest plane ticket is a \u2018waste of time\u2019 \u2014 what to do instead<\/strong><\/p>\n<p>Ryanair is currently in a heated dispute with many OTAs over ticketing sales and service practices and urges customers to book directly.<\/p>\n<p>\u00a0<\/p>\n<p>It says it does not hold customers\u2019 payment details so needs to verify them, making refunding more complicated. A coalition of OTAs takes a very different view and the battle rages on.<\/p>\n<p>\u00a0<\/p>\n<p>Crusader asked both Ryanair and Lastminute to spare Terry further hassle and a few weeks ago Ryanair acted and his bank account was refunded directly as he wanted. [Terry\u2019s name has been changed]<\/p>\n<ul>\n<li> <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <g clip-path=\"url(#clip0_1078_5986)\"> <\/path> <\/path> <\/g> <defs> <clippath> <rect width=\"23.4329\" height=\"23.4329\" fill=\"white\" transform=\"translate(0 0.134262)\"><\/rect> <\/clippath> <\/defs> <\/svg> Support fearless journalism<\/li>\n<li> <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <g clip-path=\"url(#clip0_1078_5986)\"> <\/path> <\/path> <\/g> <defs> <clippath> <rect width=\"23.4329\" height=\"23.4329\" fill=\"white\" transform=\"translate(0 0.134262)\"><\/rect> <\/clippath> <\/defs> <\/svg> Read The Daily Express online, advert free<\/li>\n<li> <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"> <g clip-path=\"url(#clip0_1078_5986)\"> <\/path> <\/path> <\/g> <defs> <clippath> <rect width=\"23.4329\" height=\"23.4329\" fill=\"white\" transform=\"translate(0 0.134262)\"><\/rect> <\/clippath> <\/defs> <\/svg> Get super-fast page loading<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/cdn.images.express.co.uk\/img\/logo\/logo-premium-subscription.png\"><br \/>\nSource: <a href=\"https:\/\/www.express.co.uk\/finance\/crusader\/1844347\/christmas-flight-row-crusader\" target=\"_blank\" rel=\"noopener\">Read Full Article<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<div class=\"mh-excerpt\"><p>Instead of the monies owed to Terry Gibbs landing promptly in his account the process never took off as he expected. \u00a0 \u201cI go around <a class=\"mh-excerpt-more\" href=\"https:\/\/myfintale.com\/business\/caught-in-tickets-row-couple-struggle-for-flight-repayment-the-crusader\/\" title=\"Caught in tickets row: Couple struggle for flight repayment \u2013 The Crusader\">[&#8230;]<\/a><\/p>\n<\/div>","protected":false},"author":3,"featured_media":135113,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - 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